AMAI System, Inc. — Privacy Policy
Effective Date: October 3, 2026
This Privacy Policy explains how AMAI collects, uses, shares, retains, and protects personal information in connection with its business and professional software service.
1. Who We Are
AMAI System, Inc. (“AMAI,” “we,” “us,” or “our”) is a Delaware corporation that provides software for creating, managing, scheduling, and publishing digital content, including AI-assisted features.
2. Scope and Our Role
This Privacy Policy applies when you visit AMAI’s websites, create or use an AMAI account, subscribe to a plan, upload or import content, connect a third-party service, use AMAI through a supported external assistant or agent, communicate with AMAI, or otherwise use the Service.
For account administration, billing, security, product operations, and AMAI’s own business communications, AMAI generally determines the purposes and means of processing.
Where a business customer submits personal data through Customer Content or connected accounts and AMAI processes that data only to provide the Service on the customer’s instructions, AMAI may act as a processor or service provider on behalf of that customer.
3. Information We Collect
Account and contact information, such as name, business email address, company or organization, account identifiers, team or workspace information, and communication preferences.
Authentication information necessary to create and secure sessions. If you choose a third-party sign-in option, AMAI may receive account information that you authorize that provider to share.
Billing and subscription information, such as plan, billing status, transaction and invoice information, and limited payment-related information. Full payment-card information is generally handled by payment-processing providers rather than stored directly by AMAI.
Customer Content, including prompts, instructions, brand information, logos, documents, uploaded images, product images, reference images, background images, video, audio, social-media materials, and other content you choose to provide.
Generated and edited content, including images, text, video, carousels, layouts, recommendations, and other results produced through the Service.
Connected-platform information made available when you connect or authorize a supported third-party service. The exact information depends on the service and permissions you choose to grant.
Technical and usage information, which may include IP address, browser and device information, operating system, timestamps, logs, feature usage, error information, and security events.
Communications you send to AMAI and information associated with service, support, sales, billing, reminder, newsletter, and product communications.
4. How We Obtain Information
We obtain information directly from you, automatically through your use of the Service, from your organization or authorized teammates, and from third-party services that you choose to connect or use for authentication, content import, publishing, payment, or access to AMAI.
5. How We Use Information
AMAI may use personal information to create and manage accounts; authenticate users; provide AI generation and editing; maintain brand workspaces; store and process Customer Content; connect third-party services; import authorized content; schedule or publish content; administer subscriptions and credits; process payments; provide support; maintain service reliability and security; prevent fraud and abuse; comply with law; enforce agreements; and communicate with users.
AMAI may also use business contact information to send product updates, newsletters, offers, re-engagement messages, or other marketing communications where permitted by applicable law.
6. Legal Bases in the EEA and UK
Where the EU GDPR or UK GDPR applies, AMAI relies on one or more legal bases depending on the processing activity: performance of a contract; legitimate interests in operating, securing, supporting, and improving the Service; consent where required; and compliance with legal obligations.
Where processing is based on consent, you may withdraw consent at any time without affecting processing that occurred before withdrawal. Where AMAI relies on legitimate interests, you may have a right to object depending on the circumstances.
7. AI Processing
To provide AI-assisted generation and editing, AMAI may transmit prompts, uploaded source material, generation parameters, and related content to third-party AI inference or model providers necessary to perform the generation or transformation you request.
The provider or model used may vary over time and may have its own technical, retention, licensing, security, and provenance characteristics. AMAI may change or replace providers as the Service evolves.
8. Categories of Service Providers and Recipients
AMAI may disclose or make personal information available to categories of providers that support the Service, including authentication and identity providers; payment processors; cloud, storage, and hosting providers; AI inference and model providers; email and communications providers; monitoring, security, and support providers; stock-media providers; connected social or publishing platforms; and professional advisers.
AMAI may also disclose information where reasonably necessary to comply with law, respond to lawful process, protect rights or security, investigate fraud or abuse, or in connection with a financing, merger, acquisition, reorganization, or sale of assets.
Specific providers within these categories may change as AMAI’s technology and operations evolve.
9. Connected Platforms and Social Services
When you connect a supported third-party platform, AMAI may receive, use, and transmit the account information, permissions, content, identifiers, and other information necessary to perform the functionality you request, such as importing content, accessing authorized information, scheduling, or publishing.
Independent processing performed by a connected third-party platform is governed by that provider’s own terms and privacy policy.
Facebook and Instagram. When you connect a Facebook account to link an Instagram professional account, AMAI requests only the permissions needed for the features you use: listing the Facebook Pages you manage, reading basic Instagram account information, managing the business assets linked to them, and publishing to Instagram the content you ask AMAI to publish. AMAI uses this information only to provide those features, processes it in accordance with Meta’s Platform Terms and Developer Policies, does not sell it or use it for advertising, and does not share your Meta access tokens with third parties. You can revoke AMAI’s access at any time in your Facebook or Instagram settings. The AMAI Data Deletion Policy explains how to request deletion of information AMAI received through Meta.
10. Stock Media
AMAI may provide access to third-party stock photographs or other stock media. To provide this functionality, stock-media providers may receive search requests, technical request information, and download or selection events necessary to provide, license, or account for the media selected through the Service.
AMAI does not claim ownership of third-party Stock Media, and the third-party provider may process information according to its own privacy terms.
11. Third-Party AI Assistants and Agents
AMAI may be accessible through supported third-party AI assistants, agents, or connected interfaces. If you choose to use AMAI through such a service, information necessary to authenticate the connection, carry out your instructions, access authorized AMAI functionality, and return results may pass between AMAI and the relevant third-party provider.
The third-party service may independently process information under its own terms and privacy policy.
12. Communications and Marketing Preferences
AMAI may send service or transactional communications such as account messages, security notices, billing information, scheduled-publication reminders, credit-status notices, and communications relating to actions you have requested.
AMAI may also send product updates, newsletters, offers, re-engagement messages, or other marketing communications where permitted by applicable law. Marketing emails will include a method to unsubscribe or opt out. If you opt out, AMAI will stop using your email address for the marketing covered by that opt-out, while continuing to send necessary service or transactional communications where appropriate.
AMAI may retain a limited suppression record, such as an email address and opt-out status, where reasonably necessary to ensure that a marketing unsubscribe is honored.
13. Cookies and Similar Technologies
AMAI may use cookies and similar technologies necessary for authentication, session management, security, payment functionality, preferences, and operation of the Service. Third-party authentication, payment, or connected-service providers may also use cookies or similar technologies as part of the services you choose to use.
If AMAI uses non-essential analytics, advertising, or similar technologies that require consent under applicable law, AMAI will provide the notice and controls required by that law where applicable.
14. International Data Transfers
AMAI is incorporated in the United States and uses providers that may process information in multiple countries. Personal information may therefore be transferred across national borders.
Where applicable law restricts international transfers, AMAI will use a legally recognized transfer mechanism or safeguard where required, which may include adequacy decisions, standard contractual clauses, approved transfer addenda, or another lawful mechanism.
15. Data Retention
AMAI retains personal information for as long as reasonably necessary for the purposes described in this Policy, taking into account the duration of the customer relationship, the nature of the information, security needs, dispute-resolution requirements, and legal, tax, accounting, or regulatory obligations.
When information is no longer required, AMAI will delete, anonymize, or otherwise handle it in accordance with applicable law and AMAI’s data-deletion practices.
16. Security
AMAI uses reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No internet-connected service can guarantee absolute security.
17. Your Privacy Rights
Depending on where you are located and which law applies, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or other rights provided by applicable privacy law.
You may submit a privacy request to hello@amaisystem.com. AMAI may need to verify your identity before completing a request. Where AMAI processes personal data solely on behalf of a business customer, AMAI may direct the request to that customer or assist the customer in responding.
Individuals covered by the EU GDPR or UK GDPR may also have the right to lodge a complaint with the competent supervisory authority.
18. Direct Marketing Objections
Where applicable law gives you a right to object to direct marketing, you may exercise that right at any time. AMAI will respect valid marketing opt-outs and will not use an unsubscribe request as a reason to stop communications that are necessary to provide or secure the Service.
19. Business Customers
Business customers are responsible for determining whether they may lawfully submit personal data to AMAI, providing required notices, obtaining required permissions or lawful bases, and using the Service consistently with applicable privacy and data-protection law.
Where AMAI processes personal data on behalf of a business customer and the EU GDPR or UK GDPR applies, AMAI will enter into a data processing agreement that meets the requirements of Article 28 of the GDPR on request. Requests may be sent to hello@amaisystem.com.
20. Children
The Service is intended for business and professional users aged 18 or older and is not directed to children. AMAI does not knowingly offer accounts directly to children.
21. Data Deletion
AMAI provides an account-deletion mechanism within the Service. Additional information is available in the AMAI Data Deletion Policy. You may also contact hello@amaisystem.com regarding deletion or privacy requests.
22. Changes to This Policy
AMAI may update this Privacy Policy as the Service, technology, providers, legal requirements, or business operations change. The current version will be published with an updated effective date. AMAI will provide additional notice where required by applicable law.
23. Contact
AMAI System, Inc.
131 Continental Dr, Suite 305
Newark, Delaware 19713
United States
Email: hello@amaisystem.com